News - What to Do When Smart Locks Automatically Unlock?

Smart door locks are essential in modern household living, providing both convenience and security. However, it can be embarrassing if your smart lock starts automatically unlocking itself. As consumers, our primary concern when using full automatic smart locks is security.

wifi smart door lock

The automatic unlocking of smart fingerprint locks has seriously impacted home security, and we need to address this issue promptly. 

1. Accidental activation of the constant unlocking mode

If you accidentally enable the constant unlocking mode on your smart fingerprint scanner door lock, do you know how to cancel it? The method is quite simple. In most cases, if the constant unlocking mode is enabled and you want to cancel it, you can directly verify the unlocking information. Once the fingerprint or password verification is correct, the constant unlocking mode will be deactivated. If you are unsure whether it has been closed, you can test it by pressing the handle to see if it remains locked.

2. Electronic system malfunction

If the electronic system itself malfunctions, causing it to send erroneous commands upon power-on, resulting in the automatic retraction of all latchbolts and the door opening, you need to contact the manufacturer for after-sales support.

3. Verify the lock’s status

Confirm whether the smart lock is truly in an unlocked state. Sometimes, smart locks may send incorrect signals or display inaccurate status information. Check the actual lock body or the position of the door to see if it is unlocked.

4. Check the power supply and batteries

Ensure that the smart lock’s power supply is functioning correctly or check if the batteries need replacement. Power supply issues or low battery levels can cause abnormal behavior in smart locks.

5. Reset the smart lock

Follow the instructions provided in the smart lock’s manual or the guidelines provided by the manufacturer to attempt a reset. This may involve resetting the password, deleting and re-adding users, and other steps. Resetting can eliminate potential configuration errors or malfunctions.

6. Contact the manufacturer or technical support

If the above steps do not resolve the issue, it is recommended to contact the smart lock’s manufacturer or technical support team. They can provide more specific guidance and support to help you resolve the problem of automatic unlocking.

Remember, addressing the issue of smart lock automatic unlocking is crucial for maintaining the security of your home.


Post time: Jun-15-2023