News - What to Do When the Smart Lock Display Screen Doesn't Light Up?

Smart locks, despite their convenience, can sometimes develop minor issues over time. If you find that the display screen of your smart digital front door lock is not lighting up during operation, it is essential to follow a systematic approach to identify and resolve the problem. By taking a few simple steps, you can potentially avoid unnecessary expenses and quickly restore the functionality of your smart home door lock.

smart front door lock with camera

1. Insufficient Battery Power:

One of the primary causes for the display screen not lighting up is insufficient battery power. Smart locks front door typically provide low battery notifications well in advance, allowing users to replace the batteries in a timely manner. However, in cases where the batteries were forgotten or delayed, the lock may run out of power. Resolve the issue by following these steps:

● Identify the battery type required for your smart lock, which can be either dry-cell batteries or lithium batteries.

● Purchase new batteries that match the specifications of your security door locks for homes.

● Replace the batteries according to the manufacturer’s instructions, ensuring a secure connection.

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2. Poor Wire Connection:

If the display screen remains unlit after replacing the batteries, the next step is to check for potential wire connection problems. To do this, follow these steps:

● Carefully dismantle the smart door lock panel, following the manufacturer’s guidelines.

● Inspect the wires connecting the display screen for any signs of damage, loose connections, or breakage.

● If any issues are detected, use electrical tape to carefully mend the wires, ensuring a secure and reliable connection.

● Once the repairs are completed, reassemble the smart door lock panel according to the manufacturer’s instructions.

3. Lock Malfunction:

In cases where the battery power is sufficient and the wire connections are secure, a malfunction within the digital smart lock itself may be the cause of the unlit display screen. To resolve this issue, consider the following steps:

● Contact the manufacturer’s after-sales service directly for expert assistance and guidance.

● Provide detailed information about the problem, including the model and any relevant serial numbers.

● If the lock is still within the warranty period, the manufacturer may offer repair or replacement services.

● If the warranty has expired, the cost of replacing the display screen alone may be uneconomical. In such cases, it is advisable to explore options for replacing the entire smart lock.

Conclusion:

By following the troubleshooting steps outlined in this guide, you can efficiently address the issue of a smart lock display screen not lighting up. Remember to consult the product manual for specific instructions and safety guidelines. For further assistance or other related issues, don’t hesitate to contact our dedicated customer service team. We are here to ensure that your smart lock functions flawlessly, providing you with peace of mind and enhanced security.


Post time: Jul-06-2023